Medical billing & claims software, built for South Africa

Real-time medical aid claims, from consult to submission

Medical billing in South Africa is its own discipline: medical-aid rules, scheme-specific tariffs and ICD-10 requirements. Most billing software treats that as a separate world from the clinical one — a second system, a second login, and a lot of re-typing in between. GreenNotes Billing is built on the opposite idea: billing belongs in the same ecosystem as the consultation it bills for.

Claims are submitted in real time and tracked, so you know where every claim stands — accepted or queried — without phoning the scheme. And because billing lives in the same system as the clinical record, the claim is built from the consultation itself: the codes, the invoice and the submission share one source of truth.

Patient validation and family checks — before the patient sits down

Rejected claims usually start at reception: a lapsed membership, a patient who is no longer a dependant on the plan, details that don’t match the scheme’s records. GreenNotes Billing runs a real-time patient validation and family check upfront, confirming the membership is active and the patient belongs to it before the consult begins. Scheme benefits themselves are confirmed at the point of claim submission.

For the practice, that means fewer avoidable rejections and less debt-collection awkwardness. For the patient, it means the admin is settled before the appointment starts — not discovered three weeks after it.

AI-assisted smart coding

Coding is where clinical work turns into revenue — and where the most money leaks. GreenNotes suggests ICD-10 codes straight from the consultation note, so the claim reflects the work that was actually done. You approve every code; nothing bills itself.

Professional invoicing

Generate professional invoices in seconds and send them to patients or schemes — codes, amounts and patient details drawn straight from the consultation record, with nothing re-typed.

One ecosystem with the GreenNotes Medical EMR

GreenNotes Medical already handles the clinical day: AI scribe, structured notes, letters, calendar, intake and consent. Billing completes the loop — from the first booking to the submitted claim, one record travels the whole journey with nothing captured twice.

And you don’t have to wait for August to tidy the billing workflow: the EMR already includes one-click billing exports, so consultation data flows to your current billing process (or bureau) as a clean Excel file today.

Built for billing bureaus as well as practices

Bureaus live and die by throughput and rejection rates. GreenNotes Billing gives bureaus real-time claim visibility across every practice they manage, with patient validation and AI-assisted coding cutting the rework that eats bureau margins.

Practices that outsource billing keep the same benefit from the other side: cleaner consultation data in means faster claims out, and one shared view of what has been submitted, queried and paid.